FAQs

SHIPPING

Where do you Ship form & When can I expect my item to arrive 

We ship strait from the U.S! Below is approximately how long your item will take to be delivered. Find your region and estimated delivery time in the table below.

 Region Delivery estimate
UNITED STATES
CANADA
5 - 12 days
EUROPE
UNITED KINGDOM
7 - 15 days
ALL OTHER COUNTRIES 10 - 20 days

 

Tracking numbers are emailed after a short processing period.

Please note that we need 1-3 days to process orders.  We strive to ship all items on time, however, in rare cases it may take longer.  Any order not received within 4 weeks automatically qualifies for a full refund or free reshipment!  🌟

Can I track my package?

tracking number will be sent to you when your product is shipped .                

My order has not arrived.

Please contact us.  We are here to help you.

 

ORDER

What  payment method do  you accept ?        

We accept all major credit cards including Visa, American Express, Mastercard.  We also accept Paypal.

How to place an order on your site?

Ordering on our site is quick and easy.  When you find a product you like, add it to your cart and follow the instructions to checkout.

How to cancel my order?

If you wish to cancel an order, please contact us as soon as possible, preferably before the order is shipped. If your order has already been shipped, you will need to wait until you receive it and then contact us to arrange a return and refund (you will be responsible for the return shipping costs). Please see our refund policy for more information.

PLEASE NOTE: THIS DOES NOT APPLY TO OUR MADE TO ORDER PRODUCTS 

For Made to Order products, you have 48 hours to cancel your order. After 48 hours your order will be shipped and may only be returned if item arrives damage and or stops working within 30 days.